Thank you for visiting our website and shopping at Freestyle RVs Pty Ltd (ABN 12 145 025 832) trading as Freestyle RVs. The website provides retail products and services (the ‘Services’).

Please take the time to read our website Terms & Conditions ('Terms').

References to ‘Freestyle RVs’ or 'Freestyle RVs' or 'us' or 'we' or 'our' means ‘Freestyle RVs Pty Ltd who is the owner of this website.

Freestyle RVs’s registered office is Unit 816 Cooper St, Somerton VIC 3061, Australia. The term ‘you’ refers to the user or viewer of this website.

If you continue to browse and use this website, you are agreeing to comply with, and be bound by, these Terms (as defined below) govern our relationship with you in relation to your use of this website and all related websites operated by Freestyle RVs Pty Ltd (ABN 12 145 025 832).

Freestyle RVs reserves the right to change these Terms at any time. By continuing to use the website you consent to any variations. Freestyle RVs will not let you know of these variations, and it is your responsibility to regularly check these Terms for any variations including variations to content, products, and pricing.

Vehicle and product information shown on the website is provided by Freestyle RVs and the supplier of this website. The information is displayed in good faith however Freestyle RVs makes no representations or warranties, under any circumstances, as to the accuracy of this information. (See ACCURACY OF CONTENT)

Furthermore, under no circumstances will Freestyle RVs be liable for any claims of any nature caused by reliance on this information. It is the responsibility of the User to verify any information with Freestyle RVs and bear all risk for any inaccuracies.

Continued use of this website following any variation to these Terms will be deemed acceptance of those variations.


You may only use the website, for personal purposes unless we expressly consent to your proposed use. You agree that you will not use the website to:

  • commit or encourage a criminal offence,
  • transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any other way offensive or obscene,
  • hack into any aspect of this website including scraping
  • corrupt data,
  • cause annoyance to other users,
  • infringe upon the rights of any other person's propriety rights,
  • send any unsolicited advertising or promotional material, commonly referred to as "spam"; or
  • attempt to affect the performance or functionality of any computer facilities of or accessed through this website.


When ordering products, you must provide Freestyle RVs with your personal information or that of a gift recipient. You warrant that the information you provide Freestyle RVs is accurate, complete, and up-to-date and that you will inform Freestyle RVs of any changes to that information. You also warrant that you have the authority to provide us with the information that you disclose.


You further acknowledge and agree that you will not disclose these details to any person not duly authorised by you. You are solely responsible for all activities that occur on your account and under your email address and password.

You agree that you will immediately notify Freestyle RVs of any unauthorised use of your account, email address or password.

Freestyle RVs will handle your personal information in accordance with our Privacy Policy.


All prices on the website are displayed in Australian Dollars (AUD) and you will be charged in Australian Dollars (AUD).

These Terms should be read in conjunction with our Pricing Policy which is located at the bottom of each page of our website. We may change our prices without notice.

Payment must be made via Freestyle RVs third-party payment gateway. Freestyle RVs will provide you with details of how to access the nominated payment gateway when you make your order. Freestyle RVs does not store your credit card or banking details. Please check the website for the applicable provider for details of the privacy policies and security measures of these service providers.

By making such payment you agree to the content of those policies and measures. To the maximum extent permitted by law, we will not be liable for any loss or damage arising out of your use of the third-party payment gateway.

You acknowledge that we will perform standard security checks on the payment details you provide to us. In the event of unusual activity, Freestyle RVs reserves the right to suspend payment temporarily or permanently via your credit card or debit card and we may contact you, your bank or any other relevant third party to report such unusual activity.


Where an item is:

  • marked at a discounted price ('Discounts');
  • purchased during a temporary promotion period (for example, VIP Days, One Day sales, discount offers etc) ('Promotions'); or
  • purchased using a coupon or promotional code ('Coupons'),
  • available in limited quantities per customer purchase,
  • limited in stock,

it is considered a sale item ('Sale Item'). Sale Items are subject to the Sale Returns section of our Returns & Exchanges Policy. Discounts, Promotions, Coupons ('Special Offers') are offered at Freestyle RVs’ discretion. Any conditions applicable to the Special Offers will be specified at the time of issue.


Purchases through Freestyle RVs are for Australian residents only.

Reference to 'business days' in these Terms or any policy means any day that is not Saturday, Sunday, or a statutory public holiday in Australia

All orders submitted through the Website are subject to acceptance by Freestyle RVs.

Once you submit your order, you will receive an automated email from Freestyle RVs to confirm receipt of your order. This email confirmation does not constitute an acceptance of the order or an offer to sell, or availability of these products.

Freestyle RVs reserves the right to:

  • refuse or cancel your order for any reason; and/or
  • correct inadvertent errors, omissions, or inaccuracies in relation to price, product availability, or product descriptions.

Acceptance of all orders is subject to Freestyle RVs confirming availability and price for products ordered and cost for postage (if applicable)

If your order is rejected for any reason, you will be given a full refund for any amount paid for the order.

Freestyle RVs only accepts your offer and concludes the contract of sale for the product(s) ordered by you, when we dispatch the product(s) and send you an email confirming that the product(s) have been dispatched to your nominated shipping address.

Freestyle RVs may cancel your order (including orders accepted by Freestyle RVs) without any liability to you if any of the products in your order are unavailable, or there were any errors in price or product description on the Website at the time of placing your order, or due to technical errors in processing your order. If we cancel your order for any reason, you will be given a full refund for any amount paid for the order.

If you have placed a (Click & Collect) order, you will only be able to collect your order only after we have been able to confirm that payment has been received.


If you notify us in writing before products have been dispatched, Freestyle RVs may be able to accommodate order cancellations. If items have been shipped, Freestyle RVs reserves the right to refuse an order cancellation or charge a cancellation fee if we are able to have the package returned by our delivery service.


Please refer to our Shipping Policy and Returns & Exchanges Policy for further information. You can track your order using the consignment number you receive via email when you place an order, or by logging in to My Account and reviewing your order there.


Freestyle RVs will accept returns in accordance with our Returns & Exchanges Policy.


Unless otherwise indicated, Freestyle RVs owns all copyright of the content and information on Freestyle RVs’ website. All registered or unregistered trademarks and logos used on Freestyle RVs are the property of their respective owners.

All copyright, content, information, data, text, codes, news, file content, layout design, software, images, graphics, articles, trademarks, logos, interfaces, photographs, tutorials, videos, reviews, forum posts, databases and all other intellectual property and information on the Freestyle RVs website ('Intellectual Property') is owned, controlled by, or licensed to Freestyle RVs.

Except for viewing the content for your own personal non-commercial use, we do not grant you any rights to use the Freestyle RVs website or any content, information, and other Intellectual Property on this website for any other purpose unless we expressly consent in writing.

You must not use or replicate any of our Intellectual Property other than as permitted by law. Specifically, you must not use or replicate our Intellectual Property for commercial purposes unless we expressly agree in writing, in which case we may require you to sign a license agreement.

If you wish to use content, images, or any of our other Intellectual Property, you should submit your request to us at the following email address:


Whilst Freestyle RVs updates the Website regularly, it makes no representation as to the accuracy, currency or completeness of any Content or services on the Website. All Content and services are provided on the basis that you undertake the responsibility for assessing their accuracy and that you rely on the Content and services entirely at your own risk. You should seek independent advice before acting on any material or information contained on the Website of any Third Party Website, and you must not provide any warranties to third parties in relation to the Content, the services or the performance of the Website.

To the extent that you acquire goods or services from Freestyle RVs as a 'consumer' (as that term is defined in section 3 of the Competition and Consumer Act 2010 (Cth), you may have certain rights and remedies (including, without limitation, consumer guarantee rights) that cannot be excluded, restricted, or modified by agreement. Nothing in these Terms operates to exclude, restrict or modify the application of any implied condition or warranty, provision, the exercise of any right or remedy, or the imposition of any liability, implied or conferred the Australian Consumer Law (as set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth) or any other statute where to do so would contravene that statute or cause any term of these Terms to be void (Non-excludable Obligations)

Product images on Freestyle RVs or this website are for illustrative purposes only and may not always be an exact representation of the listed product and may vary from the delivered product depending on your monitor settings and computer equipment. Freestyle RVs is not responsible for any such variations. However, if a product is materially different from the representation on our website, you may be entitled to a refund or exchange under Australian consumer law. You must use the images as a reference only and rely on product titles, descriptions, and fitment listings for accuracy.

Unless otherwise stated, any additional items and accessories shown in a product image are for display purposes only and may not be included in the listed price. You must ensure that you carefully read the product title and description before purchasing anything from our website.

To the maximum extent permitted by law, neither we nor any third party provides any warranty or guarantee as to the accuracy, or completeness of information and content contained on the Freestyle RVs website. We expressly exclude liability for any such inaccuracies or errors to the maximum extent permitted by law.


You understand that our website is provided on an “as-is” basis. While we aim to update our website regularly, neither Freestyle RVs, nor any of its employees or agents, makes any representation or warranty as to the accuracy, completeness, currency, or reliability of the information contained on this website. We reserve the right to restrict access to parts of this website or the entire website, change or withdraw any items, information or content featured on this website without notice.

expressly excludes all conditions, warranties, rights, remedies, liabilities, or other terms that may be implied or conferred by statute, custom or the general law that impose any liability or obligation on Freestyle RVs; and does not warrant or guarantee in any way:

  1. the accuracy or completeness of any Content.
  2. that access to or operation of the Website will be uninterrupted or error free;
  3. that any defects on the Website will be corrected immediately; or
  4. that the Website will be free from viruses or other contamination.

Freestyle RVs will not be liable to you for loss of profit or business revenue, reputation, goodwill, business or business contracts, use, anticipated savings, loss or corruption or destruction of data, loss arising from the transmission of viruses, or any indirect or consequential liability, loss or damage suffered by you (including any liability incurred to a third party) in connection with the Website; including as a result of any negligence of Freestyle RVs, and whether or not Freestyle RVs was advised in advance of the possibility of such liability, loss or damage.

Freestyle RVs' total liability to you (including as a result of any negligence of Freestyle RVs) in respect of any and all loss or damage suffered by you in connection with the Website is otherwise limited to $100.


If you sign up for a user account on the Website, you:

  1. must keep your username and password confidential and secure; and
  2. accept all liability for any unauthorised use of any username or password issued to you (other than any unauthorised use resulting from any negligent act or omission legally attributable to Freestyle RVs).

When signing up for a user account, you must provide accurate, complete and up-to-date information as requested during the sign-up process. It is your responsibility to inform Freestyle RVs of any changes to that information. You may do this at any time by updating your details via your user account.


From time to time, Freestyle RVs may promote, or advertise events, offers, items, services or other activities that may be conducted offline, or which may be conducted by third parties. These events, items, services or other activities may be subject to separate terms and conditions. You acknowledge that you participate in any of these activities entirely at your own risk and in accordance with those separate terms and conditions.

This website may feature or display hyperlinks and pointers to websites operated by third parties. Such websites do not form part of our website and are not under our control. These links are provided for convenience to provide further information to you. If you click on a link to any third-party websites, you leave our website entirely at your own risk.

We have no responsibility for the content of any third-party websites, and we shall not be liable to you or any third party, whether in an action in contract, negligence or other tort, in respect of any loss, liability, cost or expense (including special, indirect or consequential loss or damage) you or any third party suffers arising from, or in connection with, your use of those third-party websites.


Cookies may be used on some areas of the Website. A cookie is a small file placed on a user's hard drive which tracks website navigation. For example, a cookie can be used to store registration information so that a user does not need to re-enter that information on subsequent visits. If you are concerned about cookies, most browsers have an option which permits users to refuse cookies. A user can refuse a cookie and still fully navigate our website. In order to collect statistics, we may anonymously log information, and identify categories of users by data items such as domains and browser types.


Freestyle RVs is not liable for any loss, costs, expenses, liability, or damages whatsoever (actual or consequential), arising from, or in any way related to, your access and use of the Freestyle RVs website and any content or information contained on, or obtained through the site. Freestyle RVs does not warrant that Freestyle RVs will be uninterrupted or error free.

You indemnify us and hold us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of Freestyle RVs' website and all information and content contained on, or obtained through the Freestyle RVs website, including any liability or expense arising from claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitor’s fees of every kind and nature incurred by you or any third parties through you.


You must use Freestyle RVs' website in accordance with all applicable laws, rules and regulations.

You must not use, nor will you allow or authorise any third party to use, Freestyle RVs' website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or in an obscene or any other inappropriate way, or in a way which conflicts with Freestyle RVs' website or our services. If your contributions to our forum (if any) or any public comments you make on Freestyle RVs' website are, in our opinion, of a type described in this paragraph, we may at our discretion, refuse to publish such comments and/or remove them from Freestyle RVs' website.

We reserve the right to refuse or terminate you use of Freestyle RVs' website at any time without notice or reason.


All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order and orders will be held from shipment until security checks have been completed.

We will make reasonable attempts to contact you using the details provided to complete the necessary security checks. Failure to comply with such requests from Freestyle RVs will result in the order being cancelled and the funds being refunded.

To the maximum extent permitted by law, Freestyle RVs will not be liable to you or to any third party, whether in an action in contract, negligence or other tort in respect of any loss, liability, cost or expense including special indirect or consequential loss or damage however caused, which may arise directly or indirectly from a distributed denial-of-service attack or by any malicious or harmful programs, scripts or technologies that may affect the Freestyle RVs website, system failures or any other harmful material that may infect your computer, device, programs, data or other proprietary material. You agree to release us from any such liability.


You may stop using Freestyle RVs at any time for any reason.

Freestyle RVs reserves the right in its absolute discretion to suspend or terminate at any time your access to, and use of, Freestyle RVs' website without notice and for any reason, including but not limited to a breach of these Terms. The suspension or termination shall not affect either party’s rights or liabilities.

Freestyle RVs may disclose any information we may have about a user in relation to an investigation or allegation that your use of Freestyle RVs' website is in breach of these Terms or is in breach of law or other regulation. Freestyle RVs reserves its right to identify or bring legal action against any person who is breaching these Terms, including obtaining injunctive relief.


You use the internet and Freestyle RVs' website at your own risk. To the maximum extent permitted by law, Freestyle RVs does not warrant or guarantee that access to Freestyle RVs or this website will be uninterrupted or error free, or that they will be free from viruses or other contamination.

When using Freestyle RVs, the internet or any third-party networks or facilities, you are using networks, facilities and services that are beyond the control of Freestyle RVs. You assume all risk and liability of your use of Freestyle RVs, and any such third-party networks and facilities, including access to Freestyle RVs via such media.

Every purchase you make through Freestyle RVs is as secure as current technology will allow. When you process an order through Freestyle RVs your personal information is encoded with 128-bit SSL (secure socket layer) encryption. This means that any sensitive data cannot be intercepted and read as it travels down your phone line to our secure server. All payments are made through Freestyle RVs' nominated payment gateway, so no credit card details are stored on our computer systems.

Freestyle RVs recommends you review Freestyle RVs' Privacy Policy before disclosing any personally identifiable information.


Freestyle RVs reserves the right to cease, interrupt or withdraw your access to Freestyle RVs' website for any reason, including without limitation, for upgrades and maintenance of the site.


If any provision of these Terms is found to be invalid or unenforceable by a court of law, it may be severed and will not affect the remainder of these Terms, which will continue in full force and effect and these Terms will be deemed amended to replace, to the extent legally permitted, the rights and obligations contained in the invalid, illegal, or unenforceable provision. The invalidity, illegality, or unenforceability of any provision of these Terms will not constitute failure of consideration. Any failure by Freestyle RVs to act or enforce these Terms immediately will not be considered a waiver of Freestyle RVs' right to take any such action.


If we are unable to perform in whole or in part, any obligation under these Terms because of any fact, circumstance, or matter beyond our reasonable control, we are relieved of that obligation to the extent and for the period that it we are unable to perform the obligation. You agree that Freestyle RVs will not be held liable for any delay or failure in the performance of any part of our services to you.


You are responsible for compliance with all laws and regulations applicable to your location. These Terms are governed by, and construed in accordance with, the laws of Australia. Any disputes concerning Freestyle RVs, or this website are to be resolved by the courts having jurisdiction in Australia.


These terms and conditions govern your purchase and use of Freestyle RVs gift cards and eGift cards (together, gift cards). By purchasing or using a gift card, you indicate you have read, understood, and accept these terms and conditions. If you have any questions about these terms and conditions, please contact us at


Gift cards can be purchased:

  1. online
  2. in-store at.

The purchase of a gift card is deemed to be complete:

  1. if online, at the time you receive an order confirmation at your nominated email address; or
  2. if instore, at the time payment for the gift card is processed.
  3. 3. you cannot cancel the purchase of a gift card or return a gift card after 12 years,
  4. 4. you can not pay for a gift card with ZipPay or AfterPay.
  5. 5. You have paid for the gift card in full.


Gift cards are valid:

  1. online at the Freestyle RVs website and
  2. in-store.

To redeem the value on a gift card:

  1. Enter the unique gift card code at the online checkout; or
  2. Present the gift card instore.
  3. Gift cards are not legal tender, account cards, credit or debit cards or securities.
  4. They are not reloadable and cannot be exchanged or redeemed for cash, a discount, or anything else.


  1. The physical gift card print out must be presented in store.
  2. Gift cards have a 1-year expiry date from the date of issue and can be used in multiple transactions.
  3. This means gift cards can be used for any period of time until the balance reaches zero.
  4. The dollar value on a gift card includes GST.
  5. If you make a purchase using the gift card for an amount that exceeds the gift card balance, you must pay the excess amount using another payment method.
  6. You can combine the balances of multiple gift cards to complete a purchase.
  7. If you return or exchange a product purchased using a gift card, the return or exchange will be governed by our returns and exchanges policy.
  8. If you have made a purchase, we may pay-out the balance of the gift card up to $20.00


  1. To the extent permitted by law, our liability is limited to replacing faulty gift cards.
  2. We will not replace any lost or stolen gift cards, or gift cards damaged by acts or omissions of you or a third party.
  3. If your gift card is lost or stolen, you should immediately contact us so we can cancel the gift card. This does not oblige us to replace your lost or stolen gift card.


  1. We are not liable to you or anyone else for any losses suffered or incurred due to a delay in delivery of your gift card.
  2. We reserve the right to cancel any gift card for any reason and at any time, without notice to you. If we do so, we will provide you with a refund or a replacement gift card equal to the balance on the cancelled gift card, unless the reason for cancellation was for suspicions of fraud or illegal activity.


  1. We may vary these terms and conditions from time to time.
  2. Any variations will be effective upon the posting of the revised terms and conditions on our website.
  3. Your continued use of a gift card after the posting of the revised terms and conditions constitutes your agreement to the revised terms and conditions.


  1. These terms and conditions are governed by the laws in force in New South Wales, Australia.
  2. By purchasing or using a gift card, you submit to the exclusive jurisdiction of the courts in New South Wales.


Freestyle RVs may change these Terms from time to time. If Freestyle RVs reasonably considers that the change is likely to:

  • benefit you or have a neutral or minor detrimental impact on you, Freestyle RVs may change these Terms by making such changes immediately without notifying you except by publishing these terms as amended on the Website; or
  • have a significant detrimental impact on you, Freestyle RVs will make such changes to these Terms no sooner than 10 days after Freestyle RVs has notified you of those changes either by putting a notice on this website and/or by email to the email address stored on your user account.
  • If you do not accept a change made to these Terms, you must immediately cease using the Website and may close your user account by sending an email to or via your user account.


If any provision of these Terms is found to be invalid or unenforceable by a court of law, it may be severed and will not affect the remainder of these Terms, which will continue in full force and effect and these Terms will be deemed amended to replace, to the extent legally permitted, the rights and obligations contained in the invalid, illegal, or unenforceable provision. The invalidity, illegality, or unenforceability of any provision of these Terms will not constitute failure of consideration.

Any failure by Freestyle RVs to act or enforce these Terms immediately will not be considered a waiver of Freestyle RVs' right to take any such action.

These Terms are governed by the laws of Victoria, Australia. By using the Website, you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Victoria, Australia in relation to any dispute relating to the Website. You are responsible for your compliance with all laws and regulations applicable to your location.


If you have any questions, comments or queries please feel free to email to to refer to our other policies or terms and conditions on this website.

Last updated April 2022.

Privacy Policy

Freestyle RVs values and respects the privacy of the people we deal with. Freestyle RVs is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.

This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.

What is personal information?

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly or indirectly.

What personal information do we collect?

The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. We will need to collect personal information that is required to complete a business transaction or required by law.

The personal information we collect about you may include:

  • Name,
  • mailing or street address,
  • date of birth,
  • email address,
  • phone number,
  • email address

The information that we may collect about you may also include:

  • Vehicle information and identifier
  • Registration details

Under certain and very limiting circumstances, Freestyle RVs may need to collect sensitive information about you. This might include any information or opinion about your racial or ethnic origin, political opinions, political association, religious or philosophical beliefs, membership of a trade union or other professional body, sexual preferences, criminal record, or health information for example COVID 19 test results.

If we collect your sensitive information, we will do so only with your consent, if it is necessary to prevent a serious and imminent threat to life or health, or as otherwise required or authorised by law, and we take appropriate measures to protect the security of this information.

You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.

How do we collect your personal information?

We collect your personal information directly from you when you:

  • interact with us over the phone,
  • interact with us in person,
  • interact with us online
  • participate in surveys or questionnaires,
  • attend a Freestyle RVs event,
  • subscribe to our mailing list,
  • apply for a position with us as an employee, contractor, or volunteer

Collecting personal information from third parties

We may also collect your personal information from third parties or through publicly available sources. We collect your personal information from these third parties so that we can assist you in purchasing our product or services.

How do we use your personal information?

We use personal information for many purposes in connection with our functions and activities, including the following purposes:

  • provide you with information or services that you request from us,
  • deliver to you a more personalised experience and service offering,
  • improve the quality of the services we offer,
  • internal administrative purposes,
  • marketing and research purposes.

Disclosure of personal information to third parties

We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:

  • our third-party service providers (for example vehicle manufacturer or warranty provider or sub-contractors)
  • our marketing providers,
  • our professional services advisors.

Transfer of personal information overseas

Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia.

Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained.

We will only disclose to overseas third parties if:

you have given us your consent to disclose personal information to that third party; or we reasonably believe that:

  • the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the APPs; and
  • the law or binding scheme can be enforced; or
  • the disclosure is required or authorised by an Australian law or court / tribunal order.

How do we protect your personal information?

Freestyle RVs will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

  • having a robust physical security of our premises and databases / records,
  • taking measures to restrict access to only personnel who need that personal information to effectively provide services to you,
  • having technological measures in place (for example, anti-virus software, fire walls).

Online activity


The Freestyle RVs website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the Freestyle RVs website(s).

We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.]

Our website uses to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you

We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications.

These communications may be sent in various forms, including mail, SMS and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.

You may opt-out of receiving marketing communications from us at any time by following the instructions to “unsubscribe'' set out in the relevant communication or contacting us using the details set out in the “How to contact us” section below.

In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third party websites).

Retention of personal information

We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.

How to access and correct your personal information

Freestyle RVs will endeavour to keep your personal information accurate, complete, and up to date.

If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 3 days.

Links to third party sites

Freestyle RVs website(s) may contain links to websites operated by third parties. If you access a third-party website through our website(s), personal information may be collected by that third party website.

We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website.

Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.

Inquiries and complaints

For complaints about how Freestyle RVs handles, processes, or manages your personal information, please contact Chris Gibson on 02 6882 2888. Note we may require proof of your identity and full details of your request before we can process your complaint.

Please allow up to 7 days for Freestyle RVs to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with Freestyle RVs’s response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at to lodge a complaint.

How to contact us:

If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:


Contact number: (03) 9069 1400

Post: Freestyle RVs, Attention: 816 Cooper St, Somerton VIC 3061